Good News

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It was a dark and stormy night…

Actually that’s not true: it was a beautiful sunny morning but I’ve always wanted to start a post like that!

The phone rang and although I didn’t recognize it I answered anyway as it was a local call and I hoped I hadn’t fallen into the trap of a spammy telemarketer. Good news! It was Anne, the recruiter at one of my favorite tech companies! We’d been talking about a role for a  few weeks and had moved forward in the process. Would I be getting called up to the Majors for an in-person interview? Would I have to shave? Would I – shudder – have to put on long pants and shoes?!

Ah, but rest easy. My fears (as is often the case) were for naught. Anne was calling to politely tell me they were “going in a different direction.” I would not have to shave or put on long pants after all. Not today.

Anne works for one of those companies that actually believes in the candidate experience as a measure of their culture. She kept me warm throughout the process, ensured I knew that to expect in the first few rounds, and followed up with email and phone calls. She did the full life cycle recruiting including updating candidates. A lot of companies – maybe most – don’t.But it’s still good news. Why? Let me explain.

We talk in HR about engagement and encouragement and people finding joy in work. We trill about making ourselves employee-friendly if not employee-centric. We drone on about the difference between ourselves and all the other companies who look like us. But we seldom think about the little things, the 1,000 items that must be executed day in and day out to make a culture truly great. It’s trusting the process like Nick Saban, or, do your job like Bill Belichick. Doing the things that great companies do every day […] Continue reading Good News

Source: ChristopherinHR

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