How much Social Media use at work is too much, how to cancel an interview with a rude job candidate, and more

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How much personal social media use at work is too much? I’m fine with my staff taking five-minute Facebook breaks a couple of times throughout the day, but I’m afraid I have a few that are pushing the boundaries of acceptable use. I know I have at least one employee actively tweeting throughout their workday, and it makes me question the level of attention they are giving to their job. We are in a customer-service industry, where most employees spend about…
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