Do your employees spend too much time sending confirmation email messages for online forms and not enough time speaking with clients? This increases labor costs without an increase in your sales volume. You could complete similar simple repetitive tasks with software like process automation for businesses, such as checking an online form for missing information for an appointment before sending a confirmation email message for the scheduled meeting. With some special software for your computer network, your employees could spend more time closing deals with clients.
What is Robotic Process Automation?
The procedures for robotic process automation (RPA) use software that has an artificial intelligence feature (AI feature) to mimic the actions of a person for completing a task. The AI software is similar to software that has a word autocomplete feature but has more advanced features. The software stores the data from keystrokes and from graphical user interface (GUI), which uses icons instead of typed text for computer commands. With the data, the software can be programmed to complete some tasks.
The AI feature for software uses data to predict an action, such as that shoppers will buy recipe books after buying some cookware. The data from all decisions is stored and then used to predict a response. If several online shoppers bought recipe books after buying some cookware, then the software would generate a suggestion for purchasing some recipe books after a shopper had bought some cookware. The machine learning process for RPA software has more advanced features, such as using the data from GUI to program functions. Read more here…