Training Managers to Set Expectations

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A subordinate delivers a work product that’s closer to a rough draft rather than a final product and leaves insufficient time to revise it before the external deadline. When a crucial deliverable is missing, people from multiple teams point fingers, and a new employee is surprised to see negative comments on her performance review, as she thought she was performing quite well.

It might be tempting for a manager to blame the subordinate, the individual teams, or the new employee for not living up to expectations; however, this situation is the consequence of failing to properly set expectations—expectations on how polished a deliverable should be, on ownership of key deliverables, and on job performance.

Ultimately, managers are responsible for setting clear and unambiguous expectations for those they manage. Here are some key questions managers should ask when they hand out assignments. Read more here…

Source: HR Daily Advisor

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