Every business has problems they want to solve. It could be a small problem or a large one. The key to solving business problems is
1. Gathering the right data and information
2. Having a good approach or system for problem solving
Unfortunately, there are times when organizations approach problem solving from the standpoint of “Oh, I know what the problem is…” and ultimately, end up only addressing a symptom versus the real issue. I’m sure you’ve seen it too. One approach to make for better data gathering and problem solving would be to use analytics. Here’s an overview of the four analytics levels and how they could be applied to address a challenge many organizations face: employee turnover.
DESCRIPTIVE analytics is focused on what’s happened. The first step in solving most problems is figuring out what’s took place – that’s descriptive analytics. The organization wants to collect information and data on the who, what, when, and where. The good news is with technology, you might be able to gather this information easily.
An example might be reviewing exit interview data to see if there are any trends for why employees are leaving, when they tender their resignation, and what positions / departments the employees work in. Read more here…
Source: hr bartender