With millions of workers sequestered in their homes as the COVID-19 pandemic rages on, companies have quickly rediscovered the value of adaptability. Employees and managers have been forced to learn how to make remote work as productive as possible, despite the fact that many of them are doing it for the first time. This requires them to draw upon a range of soft skills, such as creativity, digital savviness, and the ability to be productive without a manager looking over their shoulders.
In many ways, COVID-19 is accelerating a trend that was already becoming more and more important in the American workforce: the move toward employees who can keep up with a rapidly changing, tech-enabled economy. This means companies have to revamp the way they identify and hire talent; the antiquated method of glancing at a résumé and sitting down for a chat is no longer capable of producing a workforce with the skills necessary to compete at the highest level.
With that in mind, let’s take a look at a few of the most effective strategies for building a workforce equipped to handle whatever the future holds.
Know Exactly What You’re Looking For
The economy has never been more dynamic than it is right now, so it’s no surprise that companies are increasingly demanding a workforce to match. While each company’s needs are different, just about all of today’s employees should be adaptable and trainable, tech-savvy, and capable of working remotely. They should also have the soft skills to help them interact with colleagues and customers as naturally and productively as possible.
There’s a reason employees report they need more educational opportunities at work: The skills required in their jobs are changing more frequently. Companies need to make a conscious effort to seek these trainable candidates out in the hiring process—the capacity to learn is one of the most important characteristics an employee can have. Even when candidates lack digital skills and haven’t yet accustomed themselves to remote work, companies should investigate whether they’re capable of developing these abilities.
Despite the economy being more digitized than ever, companies that emphasize human-to-human bonds are outperforming those that don’t. While technology has increased opportunities for engagement, many tech-enabled interactions are dry, impersonal, and even annoying. When your employees have the interpersonal skills to interact with customers and each other productively, your company will be more successful both internally and externally. Read more here…
Source: HR Daily Advisor