When looking at hard figures around metrics like revenue, costs, and profits, employee engagement can seem a bit fluffy. It’s far more subjective than tracking actual dollar amounts. But it’s a huge mistake to dismiss employee engagement as fluff.
Employee engagement is directly tied to employee recruitment and retention, as well as productivity. Companies that attract and retain the best staff and generate the greatest productivity are going to see real benefits in the hard numbers.
Unfortunately, employee engagement is difficult for many organizations, even in the best of times. Whether they find the work unfulfilling or tedious, they don’t feel they are adequately compensated, they don’t click with their boss or coworkers, or a variety of other reasons, many employees simply lack true engagement.
Engagement in Trying Times
Obviously, we are not currently in the best of times. The rapid outbreak of COVID-19 has led to local, state, and national shutdowns; quarantines; and “shelter-in-place” orders around the world.
For businesses fortunate enough to continue operations through remote work, the issue of employee engagement becomes a key concern. How do you work to maintain engagement when employees are suddenly forced into a new work environment and have concerns over basic needs, child care, and the health of themselves and their families?
We spoke to some industry experts to get some tips, advice, and strategies to boost and maintain employee engagement, even during the worst of times.
Set Realistic Expectations
When American state and local governments started ordering business shutdowns and social distancing measures in early March, many were initially set to last a couple of weeks or end on a specific date, often sometime in April. But health experts, including the U.S. Surgeon General, are doubtful that 2 weeks will be enough to get us through the COVID-19 crisis.
In most cases, employers themselves aren’t the ones deciding the length of remote work requirements, and there is so much that is still unknown. Still, employers should be clear with employees that it is far from certain that work from home will be over anytime soon.
In fact, employers may find the arrangement effective and continue the policy after the real danger from COVID-19 has passed. “Broadly speaking I believe, as a silver lining, this moment in time will be an interesting test case for a fully remote workforce,” says Chris Cabrera, CEO of Xactly. “What will happen if more employees are more productive as a result of this shift to working from home? What if sales cycles remain the same?” Read more here…
Source: HR Daily Advisor