Automation has the powerful potential to streamline operations, modernize our workforces, and eliminate the most unappealing job functions. Despite these benefits, there is trepidation surrounding the deployment of artificial intelligence (AI) in business.
Between the fear of job loss and the headlines focused on worst-case scenarios, AI doesn’t always get a fair shake. Now that many individuals are practicing social distancing and working from home due to COVID-19, our concerns about the future of work are more intensified than ever before.
According to Gartner, AI could fully automate 69 percent of the routine work performed by managers by 2024. This might create the perception that two-thirds of managers will be at risk of losing their jobs, but that’s not quite the case. When we talk about the “routine” work AI can automate, we’re talking about the boring, repetitive tasks managers must perform each day, like filling in forms, updating information, and approving workflows. If managers could ditch some or all of those aspects of their jobs, they could focus instead on being better team leaders, providing superior guidance, and developing more innovative ideas for their companies.
This is the beauty of the hybrid workforce revolution, enabled by advanced AIs that act as “digital coworkers” to human employees. When these two groups work cohesively together, your digital associates can augment the work of your human employees by handling all the boring, repeatable objectives. In turn, your human employees can spend more time and energy on their most integral and impactful tasks.
This might sound like science fiction, but the hybrid workforce is coming faster than you think. Market intelligence provider IDC recently reported that worldwide AI spending will reach $97.9 billion in 2023. This is a significant increase over the firm’s previous report, which estimated global AI expenditures would reach $77.6 billion in 2022.
Even today, many employers are already taking advantage of AI to handle high-volume tasks at scale. If you’d like to do the same and get in on the ground floor of the hybrid workforce revolution, here are a few tips:
1. Gain the Support of Human Employees
The hybrid workforce is only possible when human workers truly embrace their digital associates. For that to happen, your human employees must first understand the benefits of their new digital colleagues.
Your workers may not achieve that understanding overnight. Some may be unsure that AI is capable of delivering on the hype, or they may worry it could negatively impact their jobs on some level. Many employees are hesitant because they don’t yet realize AI will enhance their roles and responsibilities, not diminish them. Read more here…