Corporate training is a core priority among C-suites across the globe, says Claudio Erba, CEO of Docebo, a training organization that recently went public. And yet, a significant gap exists in terms of organizations’ belief that they have the resources necessary to provide that training.
Docebo points to research from McKinsey that is based on a survey of global executives in which 66% identified upskilling as a top priority—but only 16% said they felt prepared to tackle the issue.
Denny’s Uses AI to Fuel Training
Denny’s, one of Docebo’s customers, is an example of an organization that has taken steps to address reskilling through the use of technology. Founded in 1953, Denny’s is a legacy company that has expanded rapidly over the last several decades. It has more than 1,700 restaurant locations and 79,000 team members worldwide.
Denny’s decided to harness the power of artificial intelligence (AI) to address team member needs and worked with Docebo to launch a digital learning program.
Socialization and Engagement
A unique aspect of Denny’s training is a focus on socialization and interaction among learners. The platform’s social capabilities allow learners “to connect with one another, regardless of location or job role, via a social-media like format where they can identify and interact with subject matter experts, ask questions, share resources and tips, or receive coaching from peers instead of superiors,” Erba says.
That type of engagement impacts both engagement with the training materials and the application of learning on the job. Read more here…
Source: HR Daily Advisor