how should managers communicate decisions they don’t agree with?

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A reader writes:

I’m a unit head at a government agency that is having some serious financial and managerial turmoil. The powers that be are contemplating a decision that could have a very negative impact on my area, and our manager called all his units to discuss the issue. He explained the case he would make, but also said repeatedly, “I’ll do my best, but you know that the boss will end up doing whatever the boss wants, and there’s nothing I can really do to stop it.” Which is historically true, but was also incredibly demoralizing to hear.

This got me thinking about what to tell my unit about this situation, or similar ones in the future. There’s got to be a better way to say that you’ll fight for them, right? And if you lose the fight, how do you communicate that to your team without making them bitter about upper administration? Read more here…

Source: Ask A Manager

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