Feedback Avoidance Makes Us Mediocre: Steve Herz on Why You Shouldn’t Take ’Yes’ for an Answer

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Most of us are pretty good at our jobs, according to Steve Herz, president of The Montag Group, a sports and entertainment talent and marketing consultancy. The problem, however, is that we probably don’t hear about the ways in which we’re not so good.

“The world will pepper you with these false yeses, and you’ll get stuck in this vortex of mediocrity, because you’re not getting enough feedback in your life,” says Herz, who has helped clients like ESPN’s Scott Van Pelt and CNN’s Clarissa Ward become media stars. “We all know we need to grow, but if you don’t really get anybody telling you you’re anything other than great, you never really know you need to grow.”

We live in what Herz calls a culture of feedback avoidance, and that lack of criticism means many of us stall out in our careers, unable to reach beyond a certain level of achievement. The key to getting past that point, Herz says, is not just any feedback; specifically, you need feedback that addresses your authority, warmth, and energy, or “AWE.”

We study hard and gain experience to get to where we are in our careers, and while that’s a great way to sharpen technical skills, it’s AWE that really takes us to the next level.

“All things being equal — and a lot of times, all things are equal — AWE makes the difference,” Herz says. “If you’re going to choose someone to join your firm, you’ll get 50 resumes. Most of those people will look pretty good, right? So you’re going to decide based on: Who do you want to be around? Who do you trust? Who’s going to energize you?”

Herz’s new book, Don’t Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results, is all about. . .

Original: Recruiter.com – Daily Articles and News

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