Applicant tracking software (ATS) is one of the most effective hiring solutions for businesses. For most companies, hiring is one of the most important and time-consuming processes for management. Fortunately, an ATS can create automatically syndicate job postings, review resume applications, and keep candidates updated on their status. In today’s digital world, HR managers rely on these systems to manage everything from sourcing and recruiting to onboarding new employees. However, choosing the right ATS system can be tedious with so many options. Here are the factors for choosing the right applicant tracking software to make the selection process less complex.
Available Customer Support
When choosing which applicant tracking software to invest in, you should make sure there is strong customer service behind the product. Often times, HR professionals transitioning to an ATS can run into technical difficulties. Invariably, you will need support to set up new accounts, customized applicant information, or update any new integrations. Depending on the size of the business, you may need to purchase high levels of support for multiple users. It might be worth considering having dedicated ATS technicians on your staff to immediately fix any problems that may arise. No matter the size of your business, you will need a strong customer support team to ensure your ATS system runs smoothly.
Job Posting Capabilities
Next, consider the job posting capabilities when choosing applicant tracking software. The ATS should be able to post job openings on all the main job search websites easily. Posting on the world’s most popular job boards will give you more than enough candidates to fill the position. Some ATS solutions even sync the postings on your website to the latest job board accounts. Furthermore, some ATS integrate with industry-specific job boards. If you are searching within a specific sector, take advantage of these types of niche job posting platforms. To get your job seen by candidates, an ATS with strong job posting capabilities should be at the top of your list.
Average Hiring Volume And Frequency
The ATS system you choose should be able to handle the hiring volume and frequency of the company. Depending on the size of your business, your needs in an applicant tracking software may differ. Most applicant tracking software have a maximum limit to open jobs, allowing you to manage only a certain number of jobs. For enterprise business, the limits should have enough maximum capacity for bulk-hiring. Meanwhile, small businesses can save money with lower use packages with 1-5 open positions. Thus, the hiring volume and frequency would determine the best software option. Based on your business’s hiring tendencies, you can narrow down the field of potential ATS solutions dramatically…