For many employees, the COVID-19-prompted transition from working in the office to working from home has provided a sense of greater autonomy and flexibility.
For many employers, it has created anxiety over productivity and staff supervision. This tension has the potential to be exacerbated by new and existing technologies aimed at employee monitoring.
Employers Concerned About Remote Worker Productivity
“With millions of us working from home in the coronavirus pandemic, companies are hunting for ways to ensure that we are doing what we are supposed to,” writes Adam Satariano in an article for The New York Times. “Demand has surged for software that can monitor employees, with programs tracking the words we type, snapping pictures with our computer cameras and giving our managers rankings of who is spending too much time on Facebook and not enough on Excel.”
Satariano’s article is based in part on his experience with a trial run of employee monitoring software Hubstaff. “One main feature of Hubstaff is an activity monitor that gives managers a snapshot of what an employee is doing,” he explains. “Broken down in 10-minute increments, the system tallies what percentage of time the worker has been typing or moving the computer mouse. That percentage acts as a productivity score.”…
Source: HR Daily Advisor