When your teams are working remotely, keeping track of projects and employee productivity can be challenging. However, even while working remotely, you can keep your focus on increasing operational efficiency. With ActivTrak, you can get a detailed view of employee processes and pain points when everyone is working off site.
Our easy-to-use remote workforce analytics tools can help reveal a clear picture of what’s working and what’s not. This includes identifying bottlenecks in workflow processes, areas of unbalanced workload distribution, poor time management, and more. The resulting data insights can help your team boost operational efficiency, optimize performance, and improve business outcomes.
What Is Operational Efficiency?
As noted in our overview of operational efficiency, there’s a big difference between efficiency and productivity, even though many companies use the two terms interchangeably. In the Harvard Business Review article “Great Companies Obsess Over Productivity, Not Efficiency,” Michael Mankins makes the distinction by defining productivity as doing more with the same, but efficiency as doing the same with less. Ultimately, operational efficiency is about making your business operations leaner.
In today’s challenging economic climate, increasing productivity might be as important as improving efficiency. However, starting with efficiency helps you build a baseline so you can trim costs and resources while achieving the same, or better, outputs. By using ActivTrak’s remote workforce analytics tools, you can quickly and easily identify roadblocks to operational efficiency.
Roadblocks to Operational Efficiency
Some of the barriers you and your team may face when improving operational efficiency can include:
• Unbalanced workload capacity, where some employees are overburdened and others don’t have enough to do
• Inefficient or outdated software or internal systems
• Process confusion, resulting in unnecessary delays in task completion
• Uneven productivity spikes and lags that make project timelines unpredictable
• Websites and applications that are unproductive and distracting or, worse yet, pose security risks to your organization…