Most employees want to be productive. There’s a sense of accomplishment when one’s work is done quickly and efficiently. Employees are further rewarded when they learn how impactful their roles are in helping the company reach its goals.
To help employees achieve high levels of productivity, management teams can analyze data points around speed, efficiency, customer satisfaction, competitive standing, and a plethora of other workforce productivity measurements. Workforce analytics software can help with this productivity management.
What Happens When Productivity Isn’t Measured?
Management teams without a system in place for productivity monitoring can see negative impacts throughout their operational and overhead costs. Poor productivity management doesn’t just affect one part of an organization’s operations. Instead, it ripples out through all of its facets. This can make diagnosing problems and improving workforce productivity challenging.
When an organization’s operations suffer from low productivity, costs of labor and supplies often increase, as more time and resources are depleted to complete work. Losing progress on quarterly goals can lead to a loss in employee morale and, ultimately, a loss in an organization’s competitiveness in the marketplace. Absenteeism and losing sight of objectives can also occur, further harming overall productivity.
What should a company look for when monitoring and measuring productivity? In short, the entire life cycle of a project can be broken down into measurable metrics to quantify productivity with workforce analytics software. These metrics can then uncover workflow bottlenecks in anything from employee training modules to service, sales, and customer support. In short, organizational leaders will have visibility into how work is getting done, including what’s working and what’s not.
Start From the Beginning: Measure Employee Productivity During Training
Most modern organizations use training modules or another type of training program to ramp up employees for success in their roles. The training module may provide an inside view into how well an employee understands the material, but most training modules stop there. Management teams also need to understand when and how the new knowledge can be applied on the job. They need insight into how quickly the training is progressing and any parts of the process where employees are experiencing unnecessary downtime or difficulty.
Is the loss in productivity due to the difficulty of the material, or are employees working too long without breaks? Perhaps they lose interest in the material and are distracted by browsing on other apps. Workforce analytics software provides data points on how employees engage with their training, including insights into which sections are ineffective, inefficient, or need the most improvement.
Focus on Strategy Over Management: Measure Employee Productivity Without Micromanaging
Simply put, a management style that is too strict can stifle how and when work is done. One of the biggest challenges in productivity management is knowing when and where to course-correct without slowing employees down with too many interruptions and distractions….