The leadership development and coaching industries are undergoing a major transformation due to the dramatic shifts in remote workforce policies in response to COVID-19.
With many companies canceling events and tech employers like Shopify, Twitter, Square, and Facebook enacting permanent work-from-home policies, it appears that technology and knowledge workers could be waiting a long time to return to the office. This shift will permanently change the way leadership coaching and training are delivered.
While working from home has increased the demand for leadership guidance and coaching, the traditional methods of delivering these services have been shut down.
Facing Leadership Training Challenges in the New Normal
Companies are unable to bring speakers into the office for events or workshops, and they can’t send their employees to training seminars. Periodic “one and done” trainings and yearly seminars are often not effective because people struggle to retain the information and skills they learn without regular reinforcement. Companies that are having employees work from home permanently will find it even more challenging to train and coach them.
While one-on-one human coaching can be done remotely via videoconferencing, it’s often too expensive and time-consuming to be a realistic option at scale for most companies. These videoconferencing sessions also take up valuable time in days already packed with back-to-back video calls (not to mention the energy-draining “Zoom fatigue” from too many video calls). And we already know that the #1 reason employees don’t engage in workplace learning is because they don’t have the time.
Putting an additional burden on managers who are already stressed out is not likely a recipe for success. The reality is leadership training needs to evolve. The best types of coaching include regular and consistent “touches.” Unfortunately, most organizations can’t afford that approach. But digital coaching platforms could offer a possible solution.
New Technologies Help Solve Problems and Empower Leaders
These platforms (more akin topeople analytics technology) have the ability to provide all people leaders (not just executives) with cost-effective coaching at a global scale. They take in data from HR tools’ feedback platforms and digital communications like e-mails, instant messages (such as Microsoft Teams and Slack for Business), and calendar meeting invites and use them to find patterns and trends to empower employees…
Source: HR Daily Advisor